FAQ

Do You Guarantee Your Work?

Yes! All Old Oregon photos are sold with an unconditional money-back guarantee. If for any reason our prints do not meet your expectations, you may return them for a full refund. To qualify, you must return the photos in unused condition within 30 days of your purchase. You are responsible for the return shipping costs, unless we shipped you the wrong items, in which case we will pay for the shipping.

What is your turn-around time?

Most items are printed to order, and ship within two workdays. Canvas wraps take a little longer, and ship within one week. Digital files can usually be prepared and delivered within one day. Large orders or custom work can take longer. We will give you a firm estimate before you place your order.

What type of paper do you use for archival prints?

Our standard paper is a heavyweight resin coated photo luster paper - essentially a semi-gloss - from Breathing Color. It produces prints with deep blacks and bright whites and is both scratch and water resistant.

How much do you charge for shipping?

Note cards always ship for free. For archival prints shipped to the USA, we charge $5 per shipment - no matter how many prints you order. For international orders, we charge $10 per shipment. For canvas wraps, we charge $10 per shipment in the USA and $20 per shipment to Canada. We do not at this time ship canvas wraps to other countries.