Customer Service

Shipping & Delivery

Most photos are digitally printed to order, and ship within two workdays. 

Photos with dimensions of 11 x 14 inches or smaller are shipped flat, with a four-ply archival backing board. Larger photos are rolled and shipped in tubes.

Shipping charges are $5.00 per order, no matter how much you buy, for orders shipped to the U.S. or Canada. For orders shipped to all other countries, shipping charges are $10.00 per order.

We generally ship USPS priority mail for all orders in the U.S. We ship by USPS 1st Class Mail for orders to Canada or other countries.

Privacy Policy

Old Oregon will not sell or share any of your personal information with any other company. We will only use your email and/or phone to contact you about your order. We may email you about new offerings or special pricing, but you will always have the ability to opt out of these emails.

Returns & Replacements

All Old Oregon photos are sold with an unconditional money-back guarantee. If for any reason our prints do not meet your expectations, you may return them for a full refund.

To qualify for the full refund, you must return the photos in unused condition in the original packing within 30 days of your purchase. You are responsible for the return shipping costs, unless we shipped you the wrong items, in which case we will pay for the shipping.

Ordering
In addition to our online ordering system, you may place your order by phone by calling us at 503-504-5423. If you have questions, you may also reach us through the Contact Form available through the Contact Us link at the bottom of every page.
Payment, Pricing & Promotions
We accept payment through credit cards (Visa, MasterCard, Discover, American Express) and PayPal.
Viewing Orders
To view your orders or order history simply log in to www.oldoregonphotos.com.
Updating Account Information
To update your account information, simply log in.